Imagine a company that hires hundreds of people to work separately. Each person receives an assignment, a set of tools, and a private workspace. There is no formal team, and no one has planned for the workers to exchange information. Then one day, someone discovers that everyone can write to a technical folder that was originally intended for something else. A note appears. Someone else finds it. Replies follow. Before long, the folder has become an improvised message board where workers ask for help, compare solutions, and warn one another about mistakes.
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